92kr FAQ

Got questions about your account, deposits, withdrawals, bonuses or cricket betting? You'll find clear, straight-to-the-point answers right here. If something's still not clear, our support team is always on standby.

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Account & Registration

Everything you need to know about creating and managing your 92kr account.

Visit the Register page and fill in your mobile number, a preferred username and a secure password. The whole process takes under two minutes. Once your mobile number is verified via OTP, your account is ready and you can make your first deposit right away.

Yes. You must be 18 years or older to register and play on 92kr. This is a strict requirement and applies to all players without exception. Responsible gaming is important to us — please visit our Responsible Gaming page for more guidance.

No. Each player is allowed one account only. Duplicate accounts are against our terms and may result in suspension of all related accounts and forfeiture of any balances. If you have trouble accessing your existing account, use the password reset option or contact our support team via live chat.

Click the "Forgot password?" link on the Login page. Enter your registered mobile number and an OTP will be sent to you. Use that OTP to set a new password. Your account balance and bonuses remain completely safe throughout the process.

Log in to your account and head to the Profile or Account Settings section. You can update your display name and certain details from there. For mobile number changes, you will need to contact our support team directly, as this requires identity verification to keep your account secure.

Deposits & Payments

How to top up your 92kr account quickly and easily in PKR.

92kr supports all major Pakistani payment options including JazzCash, Easypaisa, Raast, standard bank transfer, debit/credit cards and mobile wallets. All transactions are processed in PKR so there are no currency conversion fees or complications.

Deposits via JazzCash, Easypaisa and Raast are typically instant or credited within a few minutes. Bank transfers may take slightly longer depending on your bank. If your deposit has not appeared after 30 minutes, please reach out to support with your transaction reference number.

Yes, a minimum deposit threshold applies. The exact amount is displayed on your deposit page inside your account dashboard. It is set at a level that is accessible for most Pakistani players, keeping the platform open to everyone regardless of budget size.

All payment transactions on 92kr are processed through encrypted, secure channels. We do not store your full card or mobile wallet credentials on our servers. SSL encryption protects every connection between your device and the platform, so your financial details remain private at all times.

Withdrawals

Getting your winnings out — fast, easy and in PKR.

Log in to your account and go to the Withdrawal section. Choose your preferred payout method — JazzCash, Easypaisa, bank transfer or another supported option — enter the amount and confirm. Most requests are reviewed and processed promptly.

Processing times vary by method. JazzCash and Easypaisa withdrawals are generally the fastest. Bank transfers may take one to three business days depending on your bank. You will receive a notification once your withdrawal has been approved and dispatched.

Withdrawals can be declined for a few reasons: pending wagering requirements on an active bonus, account verification incomplete, or details entered incorrectly. Check your account notifications for the specific reason. If you need help, contact our live chat support and they will walk you through what needs to be resolved.

Yes, both minimum and maximum withdrawal limits apply and are shown on the withdrawal page within your account. Limits may vary depending on your account tier and the selected payout method. VIP players typically enjoy higher withdrawal limits and faster processing.

Bonuses & Promotions

Make the most of every offer available to 92kr players.

New players receive a welcome bonus on their first deposit. The current offer is displayed on the Register page and in your account dashboard after sign-up. Make sure to read the bonus terms carefully, particularly the wagering requirements, before claiming.

Wagering requirements (also called playthrough requirements) specify how many times you need to play through a bonus amount before the resulting winnings can be withdrawn. For example, a PKR 1,000 bonus with a 20x wagering requirement means you need to wager PKR 20,000 in total before cashing out. Check each bonus's specific terms for the exact figure.

Yes. 92kr regularly runs reload bonuses, cashback offers and special promotions tied to events like PSL matches, T20 internationals and major sporting weekends. Log in daily and check the Promotions section of your dashboard to see what's currently active on your account.

Betting, Games & Cricket

Your questions about sports betting, cricket, slots and live casino answered.

Absolutely. PSL matches, T20 internationals, and other major cricket tournaments are all covered in the Betting section. You'll find pre-match odds and live in-play markets updated ball by ball throughout each match. Football and Esports markets are also available for fans of other sports.

92kr offers hundreds of slot titles from top providers, ranging from classic three-reel games to modern video slots with bonus rounds, free spins and progressive jackpots. Browse the full catalogue in the Slot Games section or explore the complete Game Lobby for all available titles.

All games on the 92kr platform use certified Random Number Generator (RNG) technology, which ensures that every spin, card draw or dice roll produces a genuinely random and unpredictable outcome. Game providers on our platform use industry-standard RNG systems that cannot be manipulated.

Fish Games are a popular arcade-style gaming category where players use virtual cannons to catch fish and sea creatures, each worth different point values that translate into real PKR winnings. They are fast-paced, visually engaging and easy to pick up. Explore the full selection on the Fish Games page.

Mobile App

Play on the go with the 92kr mobile app.

Yes. The 92kr app is available for both Android and iOS devices. You can find the download link and installation instructions on the App page. The app offers the same full range of games, betting markets and account management features as the desktop site, optimised for mobile screens.

The 92kr app is built with performance in mind and loads efficiently even on 3G connections, which is important for players across Pakistan where network speeds can vary. For live casino and in-play betting, a stable 4G or Wi-Fi connection will give you the best experience.

Yes, the app has full deposit and withdrawal functionality. JazzCash and Easypaisa payments are especially convenient through the app since they integrate naturally with Pakistan's mobile payment ecosystem. You can manage your entire account — from top-ups to cashing out — without ever needing to open a desktop browser.

Responsible Gaming

Playing safely and within your limits is always our priority.

We offer deposit limits, session time reminders and self-exclusion options. You can set daily, weekly or monthly deposit caps directly from your account settings to help manage your spending. If you feel you need a longer break, the self-exclusion feature allows you to temporarily pause your account. Full details are on the Responsible Gaming page.

You can request self-exclusion by contacting our support team via live chat or by navigating to the responsible gaming section in your account settings. Self-exclusion periods can range from a few days to several months. During this period, you will not be able to log in or place any bets.
Still have a question? Our support team is available around the clock via live chat. Most issues are sorted within a few minutes — just tap the chat icon on any page.

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Why Thousands of Pakistani Players Choose 92kr

Beyond the FAQs, here's what actually makes the 92kr experience stand out for players across Pakistan.

Fast PKR Payouts

Winnings go back to your JazzCash or Easypaisa wallet quickly. No long waits, no complicated verification loops — just your money, your way.

PSL & T20 Betting

Live in-play markets for every PSL game, T20 match and international cricket fixture. Updated ball by ball so you never miss the right moment to bet.

Regular Bonuses

From welcome bonuses to daily reload offers and cashback on losses — there's always something extra on your account if you log in regularly.

Mobile-First Platform

Built specifically for smartphone users. Whether you're in Karachi, Lahore or Peshawar, the 92kr app and mobile site perform smoothly on your device.

Secure & Encrypted

SSL encryption on every page, secure payment gateways and two-step verification keep your account and funds protected at all times.

24/7 Live Support

Real support agents, available around the clock. Most account questions, deposit queries and withdrawal issues are resolved within minutes via live chat.

Got Your Answers? Time to Start Playing

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